Teams C470HD Total Touch IP Phone PoE GbE with integrated Bluetooth and Dual Band Wi-Fi
Last updated Nov 1, 2026 · 2 entries in Page history
The AudioCodes TEAMS-C470HD-DBW is a Microsoft Teams-native business phone with a portrait 5.5-inch color touch screen, touch keys, integrated Bluetooth and dual band Wi-Fi, powered by PoE or an external supply.
As the source prints itC470HD FeaturesNative support for Microsoft Teams
Graphical portrait 5.5” color touch screen (720 x 1280) with multi-lingual support
GbE support
USB headset support
Integrated Bluetooth 5.0 for headset connectivity and dual band Wi-Fi (part numbers with DBW suffix)
Bluetooth and Wi-Fi are supported in specific regions such as the USA, Canada, the European Union, Switzerland, Israel and othersPress to see it in the sheet ↓
As the source prints itPoE Class3 (IEEE802.3af)Press to see it in the sheet ↓
As the source prints itUnit Dimensions (mm)180(W)×165(D)×230(H)Press to see it in the sheet ↓
As the source prints itUnit Weight (kg)Regular
1.165
Triangular
1.200Press to see it in the sheet ↓
- Part number or model
- TEAMS-C470HD-DBW
- Type
- IP desk phone
- Catalog number
- Not assigned yet
Specifications
36 fields, as the sources state them
AudioCodes IP Phones for Microsoft Teams
C470HD Features
- C470HD Features
- Native support for Microsoft Teams Graphical portrait 5.5” color touch screen (720 x 1280) with multi-lingual support GbE support USB headset support Integrated Bluetooth 5.0 for headset connectivity and dual band Wi-Fi (part numbers with DBW suffix) Bluetooth and Wi-Fi are supported in specific regions such as the USA, Canada, the European Union, Switzerland, Israel and others1
IP Phone Series Highlights
- IP Phone Series Highlights
- Superior voice quality Full duplex speaker phone Robust security mechanisms PoE or external power supply Centralized management via the cloud-based AudioCodes Device Manager1
C470HD IP Phone
- C470HD IP Phone
- Total Touch single surface design (touch screen, touch keys) High-end portrait 5.5’’ touch screen (720 X 1280), easily readable from a distance Full duplex speakerphone and headset connectivity Dual GbE support PoE or external power supply USB headset support Integrated dual band Wi-Fi connectivity* Android OS 12 Kensington lock3
Microsoft Teams Feature Set
- Microsoft Teams Feature Set
- Advanced Teams meetings integration (one-click join for Teams meetings; meeting call controls [Mute/Unmute, Hold/Resume, Hang Up, Add/Remove Participant]; meeting details) Calendar and presence (C455HD, C456HD, C470HD: calendar access and meeting details; presence integration; Exchange calendar integration; contact picture integration; corporate directory access) Basic and advanced calling features, including PSTN calling, visual voice mail and 911 support, P2P calls, in-call controls (Mute/Unmute, Hold, Transfer, End Call) Secure authentication sign-in (sign in with user credentials; sign in using PC/smartphone) Phone lock/unlock Dedicated ‘Home’, ‘Calls’, ‘Calendar’, ‘People’ and ‘Voicemail’ tabs for easy end-user access to a variety of features Dedicated Home button (C470HD)3
Technical Specifications
- User Interface
- Intuitive and ergonomic design Virtual keyboard Multi-language support C470HD: Touch keys with backlight for Home, Mute, Speaker and Headset C470HD: Touch keys without backlight for Back, Hold, Transfer and Volume Keypad (for C470HD the keypad is virtual, triggered via the speaker or headset touch key) Dedicated presence indication LED (Red/Green/Yellow) Multi-lingual UI support3
- Media Processing
- Voice coders: G.711, G.729, G.722, SILK Acoustic echo cancelation Adaptive jitter buffer Voice activity detection Comfort Noise Generation Packet lost concealment RTP/RTCP packetization (RFC 3550, 3551), SRTP (RFC 3711)3
- Network and Security Features
- HTTP/HTTPS secured provisioning UDP/TCP, NTP, DNS/SRV RTP/RTCP packetization (RFC 3550, RFC 3551), SRTP (RFC 3711) TLS version 1.2 – secured transport layer 802.1x for secured network access VLAN discovery modes: CDP-LLDP, CDP only or LLDP only Support for HTTP proxy and PAC file, either manually or via DHCP option 2523
- General Specifications (Common to All Models)
- TAA compliant Centralized management supported by the AudioCodes Device Manager and Microsoft Teams Admin Center Zero-touch provisioning with AudioCodes Redirect server AudioCodes SIP application for emergency calling upon losing connectivity to Microsoft Teams (requires an AudioCodes SBC and WebRTC license – contact AudioCodes for more details)3
Unique Hardware Parameters
- Wired Connectivity
- RJ-9 handset, USB headset Two RJ-45 Gigabit Ethernet (GbE) (10/100/1000BaseT Ethernet) ports for WAN and LAN3
- Screen Orientation
- Portrait3
- Wi-Fi
- C470HD “DBW” CPN Dual band 2.4GHz and 5 GHz 802.11a/b/g/n/ac Wi-Fi support3
- PoE Class
- 3 (IEEE802.3af)3
- DC Power Jack
- 12V, optional external power supply 2A/12V 100~240V3
- In-box base stand
- No3
- In-box wall mount
- No3
- USA type wall mount kit (purchased separately)
- No3
- Unit Dimensions (mm)
- 180(W)×165(D)×230(H)3
- Unit Weight (kg)
- Regular 1.165 Triangular 1.2003
- Unit Box Weight (Gross) (kg)
- Regular 1.741 Triangular 1.7843
- Unit Box Dimension (mm)
- Regular 238(W)×275(D)×174(H) Triangular 240(W)×347(D)×231(H)3
- Master Carton Dimension (mm)
- Regular 490(W)×540(D)×308(H) Triangular 380(W)×500(D)×272(H)3
- Master Carton Weight (kg)
- Regular 12.35 Triangular 8.2583
- Storage/ Operation Temperature
- (-)20° to +70°C / 0° to +40°C [(-) 4 to +158°F / 32 to +104°F]3
- Homologation and Approvals**
- FCC part 68.316, 317 HAC, ICES-003 Class B, EN55032 Class B, EN61000-3-2, EN61000-3-3, UL-62368-1, IEC-, CE mark, cTUVus. For Models with Bluetooth and Wi-Fi, FCC part 15.247, FCC part 15.407, EN300328, EN300440, EN301893, EN301489.3
Hardware
- Screen
- Graphical portrait 5.5" color touch screen, 1280 x 720 resolution4
- Hardware: Wired connectivity
- Two RJ-45 [Gigabit Ethernet (GbE)] (10/100/1000BaseT Ethernet) ports: LAN and PC port RJ-9 port (jack) for headset USB port for USB headset: The phone is a PoE Class 3 device (also when connecting a standard USB headset). If used with a loud USB speakerphone, an external power supply must be used. For more information, contact AudioCodes.4
- Wireless connectivity
- Applies to devices with DBW (Dual Band Wi-Fi), as specified in their name): Wi-Fi Dual Band 2.4GHz and 5GHz 802.11a/b/g/n/ac Wi-Fi supported protocols: WEP, WPA/WPA2-Personal, WPA3-Personal, WPA/WPA2-Enterprise, WPA3-Enterprise, WPA3-Enterprise 192-bit (802.1X) PEAP only BT-BLE 5.2 for BToB and BT headsets4
- Bluetooth support
- Integrated optional Bluetooth support (applies to devices with DBW): Bluetooth headset support Microsoft Better Together for device pairing Max. # of Bluetooth devices that can connect simultaneously to device: 1 Bluetooth Wideband Speech (WBS) supported for headsets4
- Hearing aid compatibility
- Hearing Aid Compatibility (HAC) support4
- Power
- 12V DC jack Power supply AC 100 ~ 240V PoE Class 2: IEEE802.3af (optional) PoE Class 3: IEEE802.3af (optional)4
- Presence indicator LED
- Presence indicator corner LED (Yellow / Green / Red / Blue)4
- Function keys
- Hold Mute Transfer Volume Headset (including LED) Speaker (including LED) Back Home4
1. Before Installing
- Included in the shipped box
- C470HD IP Phone AC power adapter (optional) Cat 5e Ethernet cable Handset Handset cord5
3. Cabling the Phone
- AC power adapter (optional)
- Connect an AC power adapter provided by AudioCodes (sold separately) to the phone's DC 12V power socket , and then plug it into an electrical outlet. Do not use both PoE and an AC power adapter simultaneously. Wi-Fi is supported only when the phone is powered by an AC power adapter.5
Sources: audiocodes.com, Release Notes Ver. 2.7, Table 1, read Nov 1, 2026 UTC; audiocodes.com, Overview, C470HD Features and IP Phone Series Highlights, read Nov 1, 2026 UTC; audiocodes.com, 400HD IP Phone Series for Microsoft Teams, 06/26 V.2, read Nov 1, 2026 UTC; audiocodes.com, C470HD User's and Administrator's Manual Ver. 2.7, C470HD Specifications, read Nov 1, 2026 UTC; audiocodes.com, Quick Guide LTRT-13385, read Nov 1, 2026 UTC.
Size and weight
Inches and pounds, millimetres and kilograms
The product
| What | Inches and pounds | Millimetres and kilograms |
|---|---|---|
| Dimensions | W7.09 | W180 |
| WeightRegular | 2.57 lbconverted | 1.165 kg |
| WeightTriangular | 2.65 lbconverted | 1.200 kg |
The packaging
| What | Inches and pounds | Millimetres and kilograms |
|---|---|---|
| DimensionsUnit box, Regular | W9.37 | W238 |
| DimensionsUnit box, Triangular | W9.45 | W240 |
| WeightUnit box, gross, Regular | 3.84 lbconverted | 1.741 kg |
| WeightUnit box, gross, Triangular | 3.93 lbconverted | 1.784 kg |
| DimensionsMaster carton, Regular | W19.29 | W490 |
| DimensionsMaster carton, Triangular | W14.96 | W380 |
| WeightMaster carton, Regular | 27.23 lbconverted | 12.35 kg |
| WeightMaster carton, Triangular | 18.21 lbconverted | 8.258 kg |
Figures in black are the maker’s. Figures in grey are converted by the wiki (1 in = 25.4 mm, 1 lb = 0.45359237 kg).
Compare with
1 of the same family on the wiki
More from AudioCodes
2 pages on the wiki
Documents
3 linked, none copied here
References
5 sources, each with the day it was read
- audiocodes.com, Overview, C470HD Features and IP Phone Series Highlights, read Nov 1, 2026 UTC. Supports 2 specifications
- audiocodes.com, Release Notes Ver. 2.7, Table 1, read Nov 1, 2026 UTC. Supports 2 specifications, the related products
- audiocodes.com, 400HD IP Phone Series for Microsoft Teams, 06/26 V.2, read Nov 1, 2026 UTC. Supports 22 specifications, the documents
- audiocodes.com, C470HD User's and Administrator's Manual Ver. 2.7, C470HD Specifications, read Nov 1, 2026 UTC. Supports 8 specifications, the documents
- audiocodes.com, Quick Guide LTRT-13385, read Nov 1, 2026 UTC. Supports 2 specifications, the documents
Page history
Every read and every change to this page, newest first
- Page created from the maker’s page, among the products buyers searched on PriceQ. Product type proposed. Descriptions written at three lengths from the specifications.Claude Opus (AI agent) · Not reviewed yet
- Read on audiocodes.com: Overview, C470HD Features and IP Phone Series Highlights; Release Notes Ver. 2.7, Table 1; 400HD IP Phone Series for Microsoft Teams, 06/26 V.2; C470HD User's and Administrator's Manual Ver. 2.7, C470HD Specifications; Quick Guide LTRT-13385.Claude Opus (AI agent) · Not reviewed yet
The descriptions are written by the wiki from the specifications above, never copied from the maker.
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